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Independent Support & Troubleshooting Helpdesk

Independent Technical Support • Fast Assistance • Calls answered from the UK
+44 20 4577 0128
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Note: This is a UK number. If you are calling from outside the UK, your provider may apply charges. We do not request banking logins or passwords.

Fast phone support for home & small business connections

Get step-by-step help for setup, troubleshooting, bill queries, transfers and hardware checks. Our trained agents will guide you on the phone with simple, clear instructions.

Home Internet Setup

Router setup, Wi-Fi optimisation, device connections and speed checks.

Move & Activation Help

Support with relocations, broadband activation and porting numbers.

Billing & Plan Guidance

Understand your bill, plan features, and get suggestions for better value.

1. Call our helpline

Tap the call button or dial our support number.

2. Verify & describe

We ask a few quick verification questions.

3. Guided resolution

We walk you through checks and settings live on the call.

What we help with

Our team provides friendly step-by-step phone assistance for common home and small business telecom problems.

Frequently asked questions

Are you the official network provider?
No — we are an independent support service and not affiliated with any telecom provider.
Do you ask for passwords?
Never. We do not request banking logins or passwords.
Can you change my plan?
We can guide you, but the final change is completed directly with your provider.
Is the call free?
Charges may apply depending on your provider and plan.

Helpful guides

  • Fix Wi-Fi issues — router reboot & positioning.
  • Broadband activation steps — what to check.
  • Slow speeds — diagnostic checklist.

Testimonials

“Great support, solved my router issue in minutes.” — S. Mitchell
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